Andrew Pucci

(he/his)

User Experience Design Manager Pittsburgh, PA

Professional Experience

  1. User Experience Design Manager

    Binary Defense Remote (Company HQ in Stow, OH)

    • Produced process flows, low- and high-fidelity mockups, and prototypes for multiple new product features, and bug fixes.
    • Designed a bandwidth usage stream graph for customers’ entire networks, removing critical blind spots produced by the previous top-five users graph.
    • Led UI review and front-end code review process with developers before merging to production.
    • Iterated on product research, design, and implementation processes, working collaboratively with engineers, research, and product management.
  2. Senior UX Designer

    Binary Defense Remote (Company HQ in Stow, OH)

    • Conceptualized and implemented a responsive design system for a web application, including accessible color palette, typography, and interaction patterns.
    • Facilitated user research with both in-house analysts and external users, advocating for their needs in the product planning process.
    • Implemented dark mode by customizing the design system to respond to the OS default and a custom user preference.
  3. Interaction Designer / Culture Architect

    Society of Grownups (MassMutual) Brookline, MA

    • Partnered with the CEO to design an organization structure that reduced task redundancy and improved communication between teams.
    • Designed and participated in interview and onboarding processes, reducing time to productivity and increased satisfaction in new employees by improving access to needed tools and information.
    • Planned and moderated multiple off-site meetings and company retreats.
    • With IDEO, designed a Webby Award-winning website that helped people build a plan to accomplish their financial goals.
    • Led usability studies with our customer service team, producing iPad mockups that improved the physical customer check-in process, eliminating a large driver of customer dissatisfaction.
  4. User Experience Designer

    Telerik Hudson, OH

    • Collaborated with designers in Bulgaria to create a style guide establishing a consistent visual identity across all platform products, then used this to design wireframes and user interface prototypes for a software analytics application.
    • Partnered with engineers in Denmark to add a new custom dashboards feature in a software analytics application, making the information most important to users easier to find.
  5. Web Developer / Data Modeler

    FirstEnergy Corp. Akron, OH

Education

  1. M.S., Information Architecture and Knowledge Management (User Experience Design)

    Kent State University Kent, OH

Speaking Engagements

  1. From Red to Green and the Confusion Between: An Exploration of Color Accessibility

    DESCO Sacramento, CA

Volunteer Experience

  1. Organizer

    DESCO Sacramento, CA

  2. Conference Submission Reviewer

    UXPA Boston Boston, MA

  3. President

    UXPA Cleveland Cleveland, OH

  4. Conference Submission Reviewer

    IA Summit

  5. Secretary & Webmaster

    UXPA Cleveland Cleveland, OH

Skills

  • People Management
  • Workload Prioritization
  • Mentorship
  • Recruitment & Hiring
  • Organization Design
  • Wireframes
  • Prototypes (All Fidelities)
  • Competitive Analysis
  • Usability Studies
  • Storyboards
  • Surveys
  • HTML
  • CSS
  • JavaScript

Tools

  • Adobe XD
  • Balsamiq
  • Adobe Illustrator
  • Sketch
  • InVision
  • Camtasia
  • Adobe Photoshop
  • Git / Github / GitLab
  • Visual Studio Code
  • Keynote / Powerpoint